7+ hour, 44+ min ago  (699+ words) CHICAGO " When everything is going well in a drycleaning plant, the topic of cross-training employees is easy to put aside. The real payoff of cross-training shows up when something goes wrong. Steve Rettler, president and owner of All Seasons Garment…...

5+ day, 7+ hour ago  (918+ words) CHICAGO " Experienced dry cleaners know that having one person for each job isn't optimal. Vacations, illnesses or people leaving that job can create a vacuum if there isn't anyone able to fill in. Because of this, cross-training is vital to…...